Is everything on your website custom made?

  • Yes, everything except our accessories

Can I order just a suit jacket?

  • ​Of course you can! Jackets, vests, shirts and trousers. All seperate.

Can I make my two-piece suit into a three-piece?

  • All our suits come in two-piece and three-piece. If you already placed your order and want to add a vest, just send us a mail at administratie@carbonellasuits.be.

I just placed an order. Can I change the customizations?

  • Please contact our ADMINISTRATION via mail as soon as possible and within 24 hours after submitting your order for help. We cannot guarantee that we will be able to make any changes to your order, so make sure you double check your fabric selection, measurements and customizations before submitting.

Will you restock sold out items?

  • Pieces from our seasonal collections are limited edition, so get ‘em before they’re gone. If you missed out, our Style Guides can recommend something similar.
    I have some ideas for a suit, can you do a custom design for me?
  • Not at the moment, but maybe we can collaborate in the future.

Why don’t my pockets open?

  • We apply temporary stitching to pockets and vents to maintain the integrity of your suit during shipment. This is meant to be temporary. Please remove the stitching with a trusty pair of scissors. Careful now.

Can I make customizations that are not on the website?

  • Not at the moment, but we’d love to hear what you have in mind so we can make it happen in the future.

​Are the shirts dry clean only or can I machine-wash them?

  • Most of our shirts can be machine washed on a cold cycle and tumble dried on a low heat. To be safe, double-check the care instructions on the tag inside your shirt to make sure.

Do you make suits for children?

  • ​No – only for inner children. Some day, perhaps. They are the future.

How do I check my order status?

  • Log into your account and go check your order status.

Why is only part of my order on hold?

  • If you’re not sure why your order is on hold, shoot us an email at administratie@carbonellasuits.be

How do I know what style is best for me?

  • We can certainly help with that. Contact us to help you out!

Do the customizations cost extra?

  • Yes. There’s no such thing as a free lunch.

Can I feel the fabric swatches before I order?

  • Only if you live in Belgium you can feel our fabrics by visiting one of our Shops . But don’t worry, everything is top notch quality!